Privacy policy

Privacy Policy

Last updated: March 2026

At NeelKaj, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

Website: https://neelkaj.myshopify.com

Information We Collect

When you visit our store or place an order, we may collect the following information:

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment information

  • IP address and browser information

This information may be collected when you:

  • Place an order

  • Create an account

  • Subscribe to emails or newsletters

  • Contact customer support

How We Use Your Information

We use the information we collect to:

  • Process and deliver your orders

  • Provide customer support

  • Improve our website and services

  • Send order updates and important notifications

  • Prevent fraud and maintain website security

Third-Party Services

Our store is hosted on Shopify, which provides the ecommerce platform that allows us to sell our products and services to you.

Payments are processed through secure third-party payment gateways such as Razorpay. These providers have their own privacy policies regarding the information required to complete your purchase transactions.

We recommend reviewing their privacy policies for more information.

Payment Security

All payments are processed through secure payment gateways. NeelKaj does not store credit card or debit card information on our servers.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. Your information may only be shared with trusted service providers such as:

  • Payment processors

  • Shipping and delivery partners

  • Website hosting and technical service providers

These partners only use the information necessary to perform their services.

Cookies

Our website may use cookies to improve your browsing experience and analyze website traffic. Cookies help us understand customer preferences and enhance website performance.

You can disable cookies through your browser settings if you prefer.

Your Rights

You have the right to:

  • Access your personal information

  • Request correction of inaccurate data

  • Request deletion of your personal information

To make such requests, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised date.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Email: neelkajsupport@gmail.com
Website: https://neelkaj.myshopify.com