The facial brush for skin cleansing is made of high-quality silicone material and soft bristles, which is bpa free, soft, skin-friendly, wear-resistant, durable, and can easily and effectively exfoliate and clean facial skin.
This double-sided facial cleansing brush has a soft silicone facial cleansing brush on one side, which can exfoliate easily and comfortably, while the other side has microfiber bristles that can deeply clean the skin and make facial skin rejuvenate.
This cleansing brush is equipped with an ergonomic handle design, which fits your hands perfectly, is comfortable, non-slip, and easy to use. The 360-degree waterproof design allows the facial cleaning brush to be used in the shower or bathtub.
The facial scrubber is lightweight and compact, easy to carry and store, which is the first choice for facial cleaning brushes at home or on travel. Vertical handle design makes it easy to place, which is very practical and user-friendly.
Our stylish and exquisite face brush cleanser is easy to use and can effectively exfoliate and deeply cleanse the skin. It is a great gift for yourself, your family, or friends. If you have any dissatisfaction with our product, please feel free to contact us.
Shipping & Returns Policy
Last updated: March 2026
At NeelKaj, we want you to be completely satisfied with your purchase. Below is everything you need to know about how we ship your items and how to handle returns.
🚚 Shipping Policy
Order Processing
All orders are processed within 1–3 business days after payment confirmation. Please note that orders are not processed or shipped on weekends or public holidays.
Shipping Times
Standard Shipping: 5–10 business days.
Note: Delivery times may vary based on your location and courier service performance.
Tracking Your Order
Once your order is on its way, you will receive a confirmation email containing your tracking number so you can monitor your package’s journey.
Shipping Delays
While we strive for timely delivery, delays may occasionally occur due to weather, high order volume, courier issues, or customs processing. We appreciate your patience.
Important Note on Addresses
Please double-check your shipping address during checkout. We are not responsible for orders delivered to incorrect addresses provided by the customer.
↩️ Return & Refund Policy
We offer a 7-day return window from the date of delivery.
Eligibility Criteria
To qualify for a return, your item must meet the following:
Condition: Unused, in the same condition as received, and in original packaging.
Proof: You must provide your receipt or proof of purchase.
Exceptions: We cannot accept returns on gift cards, downloadable software, personal hygiene products, customized items, or "Final Sale" items.
How to Start a Return
If you are not satisfied, please email neelkajsupport@gmail.com with the following:
Order Number
Product Name
Reason for Return
Photo of the product (if damaged/defective)
Return Shipping: Unless the item arrived damaged, defective, or incorrect, the customer is responsible for return shipping costs.
Refunds
Once we receive and inspect your returned item, we will notify you of your refund status. If approved, the refund will be credited to your original payment method. Please allow 5–7 business days for the funds to appear in your account.
Damaged or Incorrect Items
If you received a damaged, defective, or wrong item, please notify us within 48 hours of delivery by emailing us with photos. We will prioritize your replacement or refund.
📧 Need Help?
We’re here to help! If you have any questions, feel free to reach out to us:
Email: neelkajsupport@gmail.com
Website: neelkaj.myshopify.com