Are you tired of trying migraine relief products that barely work? Have you had enough drugs in your body to cure your migraine attacks? Well, we are happy to introduce you to a natural way to give you relief for headaches and migraines that works!
Hot and Cold therapy- Ice pack- This easy-to-use naturopathic cap is safe for daily use and can be refrigerated for 2 hours before use. Hot pack- Kindly remove your product from any plastic bags. Microwave starting at 10 seconds and add-in 5-second increments to get your desired temperature.
Comfortable and Effective Migraine Relief Mask: Helps relieve inflammation, tension, sinus and pressure as well as puffy eyes and is the ideal headache relief hat for men, women and children who suffer from headaches, migraines or facial tension.
V-Shaped Nose Design: The Headache Ice Pack Hat features a unique V-shaped design filled with thick tip gel, cut to better fit the contours of the face and smooth breathing. Dark migraine masks can also block light while relaxing.
Safe and Leak-Proof: Fitted Gel Headache Cap is made of durable nylon fabric and thick gel for longer cooling time, comfortable and smooth, skin-friendly and perfectly conforms to the contours of the head, with a firm sealing edge to prevent Gel leaks.
Shipping & Returns Policy
Last updated: March 2026
At NeelKaj, we want you to be completely satisfied with your purchase. Below is everything you need to know about how we ship your items and how to handle returns.
🚚 Shipping Policy
Order Processing
All orders are processed within 1–3 business days after payment confirmation. Please note that orders are not processed or shipped on weekends or public holidays.
Shipping Times
Standard Shipping: 5–10 business days.
Note: Delivery times may vary based on your location and courier service performance.
Tracking Your Order
Once your order is on its way, you will receive a confirmation email containing your tracking number so you can monitor your package’s journey.
Shipping Delays
While we strive for timely delivery, delays may occasionally occur due to weather, high order volume, courier issues, or customs processing. We appreciate your patience.
Important Note on Addresses
Please double-check your shipping address during checkout. We are not responsible for orders delivered to incorrect addresses provided by the customer.
↩️ Return & Refund Policy
We offer a 7-day return window from the date of delivery.
Eligibility Criteria
To qualify for a return, your item must meet the following:
Condition: Unused, in the same condition as received, and in original packaging.
Proof: You must provide your receipt or proof of purchase.
Exceptions: We cannot accept returns on gift cards, downloadable software, personal hygiene products, customized items, or "Final Sale" items.
How to Start a Return
If you are not satisfied, please email neelkajsupport@gmail.com with the following:
Order Number
Product Name
Reason for Return
Photo of the product (if damaged/defective)
Return Shipping: Unless the item arrived damaged, defective, or incorrect, the customer is responsible for return shipping costs.
Refunds
Once we receive and inspect your returned item, we will notify you of your refund status. If approved, the refund will be credited to your original payment method. Please allow 5–7 business days for the funds to appear in your account.
Damaged or Incorrect Items
If you received a damaged, defective, or wrong item, please notify us within 48 hours of delivery by emailing us with photos. We will prioritize your replacement or refund.
📧 Need Help?
We’re here to help! If you have any questions, feel free to reach out to us:
Email: neelkajsupport@gmail.com
Website: neelkaj.myshopify.com