Comfy and durable to wear Made of quality and reliable silicone material, the kids swim cap is soft and smooth to wear, providing your hair and ears with a good protection, and giving you a safe and comfy swimming experience.
Applicable for the waterproof swimming hat features with large capacity, which can hold a lot of hair and prevent your hair from soaking in the pool water for a long time causing hair drying, suitable for people with long hair, short hair, thick hair or even braided hair.
Silicone material the non-slip swimming pool cap consists of silicone material, which has nice elasticity and will not deform after being stretched, fitting for most sizes of heads.
The waterproof swim cap with good elasticity is according to the head structure, which is not too tight or too loose for head, so you will feel relaxing and comfortable when wearing, enjoying the happy swim time with the elastic swim cap.
Hair protection the elastic swimming cap can keep your hair dry, protect it from cold water, isolate the hair from the water, and provide you with a safer and more joyful swimming experience Solid colors: the silicone bathing cap is designed in solid color.
Shipping & Returns Policy
Last updated: March 2026
At NeelKaj, we want you to be completely satisfied with your purchase. Below is everything you need to know about how we ship your items and how to handle returns.
🚚 Shipping Policy
Order Processing
All orders are processed within 1–3 business days after payment confirmation. Please note that orders are not processed or shipped on weekends or public holidays.
Shipping Times
Standard Shipping: 5–10 business days.
Note: Delivery times may vary based on your location and courier service performance.
Tracking Your Order
Once your order is on its way, you will receive a confirmation email containing your tracking number so you can monitor your package’s journey.
Shipping Delays
While we strive for timely delivery, delays may occasionally occur due to weather, high order volume, courier issues, or customs processing. We appreciate your patience.
Important Note on Addresses
Please double-check your shipping address during checkout. We are not responsible for orders delivered to incorrect addresses provided by the customer.
↩️ Return & Refund Policy
We offer a 7-day return window from the date of delivery.
Eligibility Criteria
To qualify for a return, your item must meet the following:
Condition: Unused, in the same condition as received, and in original packaging.
Proof: You must provide your receipt or proof of purchase.
Exceptions: We cannot accept returns on gift cards, downloadable software, personal hygiene products, customized items, or "Final Sale" items.
How to Start a Return
If you are not satisfied, please email neelkajsupport@gmail.com with the following:
Order Number
Product Name
Reason for Return
Photo of the product (if damaged/defective)
Return Shipping: Unless the item arrived damaged, defective, or incorrect, the customer is responsible for return shipping costs.
Refunds
Once we receive and inspect your returned item, we will notify you of your refund status. If approved, the refund will be credited to your original payment method. Please allow 5–7 business days for the funds to appear in your account.
Damaged or Incorrect Items
If you received a damaged, defective, or wrong item, please notify us within 48 hours of delivery by emailing us with photos. We will prioritize your replacement or refund.
📧 Need Help?
We’re here to help! If you have any questions, feel free to reach out to us:
Email: neelkajsupport@gmail.com
Website: neelkaj.myshopify.com