Warm Knee Pad

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Shipping & Returns Policy Last updated: March 2026 At NeelKaj, we want you to be completely satisfied with your purchase. Below is everything you need to know about how we ship your items and how to handle returns. 🚚 Shipping Policy Order Processing All orders are processed within 1–3 business days after payment confirmation. Please note that orders are not processed or shipped on weekends or public holidays. Shipping Times Standard Shipping: 5–10 business days. Note: Delivery times may vary based on your location and courier service performance. Tracking Your Order Once your order is on its way, you will receive a confirmation email containing your tracking number so you can monitor your package’s journey. Shipping Delays While we strive for timely delivery, delays may occasionally occur due to weather, high order volume, courier issues, or customs processing. We appreciate your patience. Important Note on Addresses Please double-check your shipping address during checkout. We are not responsible for orders delivered to incorrect addresses provided by the customer. ↩️ Return & Refund Policy We offer a 7-day return window from the date of delivery. Eligibility Criteria To qualify for a return, your item must meet the following: Condition: Unused, in the same condition as received, and in original packaging. Proof: You must provide your receipt or proof of purchase. Exceptions: We cannot accept returns on gift cards, downloadable software, personal hygiene products, customized items, or "Final Sale" items. How to Start a Return If you are not satisfied, please email neelkajsupport@gmail.com with the following: Order Number Product Name Reason for Return Photo of the product (if damaged/defective) Return Shipping: Unless the item arrived damaged, defective, or incorrect, the customer is responsible for return shipping costs. Refunds Once we receive and inspect your returned item, we will notify you of your refund status. If approved, the refund will be credited to your original payment method. Please allow 5–7 business days for the funds to appear in your account. Damaged or Incorrect Items If you received a damaged, defective, or wrong item, please notify us within 48 hours of delivery by emailing us with photos. We will prioritize your replacement or refund. 📧 Need Help? We’re here to help! If you have any questions, feel free to reach out to us: Email: neelkajsupport@gmail.com Website: neelkaj.myshopify.com

Drostique	Nam tempus turpis at metus scelerisque placerat nulla deumantos
Pharetro Lorem	Pellentesque diam dolor elementum etos lobortis des mollis
Milancelos	Donec pretium egestas sapien et mollis
Pellentesque	Sedcus faucibus an sullamcorper mattis drostique des commodo pharetras
Proin Molestie	Pellentesque diam dolor elementum etos lobortis des mollis
Cosmopolis	Donec pretium egestas sapien et mollis